The money rules, before you commit.

A custom website is included in every plan, so there is no separate website price. Plans start at $297 a month, month to month.

A custom first draft built from your current site, with rewritten content and a page structure built for search, plus routine changes and website care. After you confirm your current website, we prepare your custom first draft in about 14 days. You review it, and nothing goes live on your domain until you approve it.

Plans are billed monthly by card. Month to month. No contract.

Work outside your plan is treated as a change request. We price it and you approve the price before we do it — nothing gets added to your bill without you saying yes first.

Website care is included in every monthly plan (Base and Upgrade 1 to 4), at no extra charge. It is what keeps the site online — hosting, daily backups, security, software updates, uptime monitoring, DNS, redirects, analytics and your client portal. A website that is not on one of those plans needs website care, which is billed separately. It is $99/month or $999/year, and billing starts 30 days after signup.

Monthly, month to month, with no contract. The plan starts at $297 a month and steps up to $1,897 a month, and the price on the plan is what you pay. You can move up or down at any time; either takes effect immediately, with the difference prorated. A new plan is first charged 14 days after you sign up. You get the full plan from day one, the date is in your welcome email and on My Plan, and you can cancel before it and pay nothing.

You can upgrade at any time. Downgrades may be restricted during an active billing cycle, so a downgrade usually takes effect at the start of the next one.

You can request a full refund within 72 hours of purchase. After 72 hours, refunds are handled case by case, may be partial based on the work already completed, and are not guaranteed.

If a payment is missed or disputed we may pause services, restrict access, withhold deliverables, and retain domain control where that applies. We would rather talk to you first — if money gets tight, tell us before the payment fails.

For a website project bought before October 21, 2026: you do, once it is paid for in full. Until then we retain ownership of the work. We may show completed work in our portfolio. The website is part of your subscription. If you cancel, you keep your domain and your own images and files, but the site itself is not exported.

It is part of every plan, so there is nothing separate to buy. Base includes 375 minutes a month and the plans step up to 6,000. Past your minutes, extra minutes are $0.30 each. At 200% of your minutes the receptionist switches to taking messages only, so a busy month cannot run up a surprise bill.

No. Billing cycles run independently of delivery timelines. Your first draft takes about 14 days after you confirm your current website, and that depends on your information, assets, DNS steps and approvals arriving on time.

No, and be careful with anyone who does. SEO is ongoing best-practice work — we improve your pages, content and local listings month over month, but nobody controls Google.

Providing accurate content, responding promptly, keeping our access working, and reviewing what we send you. Everything is shown to you before it publishes, so once you approve it, accuracy is on you.